Refund policy
WHAT SHOULD I DO IF I RECEIVE THE WRONG ITEM(S)?
If you received the wrong item, please visit our Customer Support Website at https://help.baez.bz and follow the instructions to submit your information. Thank you.
Please explain the differences between the item you ordered and the item you received. We will do our best to resolve the matter.
WHAT SHOULD I DO IF I RECEIVED A DAMAGED ITEM?
PLEASE ACCEPT OUR APOLOGY. WE'RE SORRY.
Our high quality standards make these type of occurrences very rare. However, if we accidentally sent you a damaged item, we're more than happy to help you resolve this matter. Please visit our Customer Service Website at https://help.baez.bz and follow the instructions to submit your information. Thank you.
AUTHORIZED RETAILERS
Products are intended for retail customers ("end user") only. For wholesale or redistribution information please contact us at wholesale@baezonline.com.
The resale of any products purchased from Baez without prior express written consent, in each instance, is strictly prohibited.
To enforce this policy, quantity limits are applied to products and product styles for certain time periods at our sole discretion. Circumstances vary from to case to case.
BAEZ has the right to refuse to sell any products to any person that they believe, in its sole discretion, intends or endeavors to violate this policy.